The MindMe Watch Pro is an advanced SOS & GPS personal alarm that combines a watch, mobile phone, GPS device, and GPRS satellite technology. It is designed to help vulnerable individuals and quickly seek assistance in emergencies. The MindMe Watch Pro ensures the wearer stays connected with family and carers, providing confidence to live independently and maintain control whether at home or out and about, 24/7. Learn more about the features of MindMe Watch Pro.

The MindMe Watch Pro is designed to provide safety and peace of mind for a wide range of users, including:

• The elderly living at home: Ensures they can quickly seek help in emergencies, promoting independence.
• The elderly living in independent living facilities or nursing homes: Provides an added layer of security and reassurance for residents and their families.
• People living with dementia: Helps in managing the risk of getting lost and ensures prompt assistance if needed.
• People with disabilities: Offers easy access to emergency contacts and essential support features.
• Rehabilitation patients: Assists those recovering from illness or surgery by providing a direct link to carers and emergency contacts, enhancing their safety and confidence during the recovery process.
• Personal Safety: Ideal for staff or others working independently in potentially unpredictable environments, providing a reliable way to call for help.

The MindMe Watch Pro is a self-monitoring device, allowing wearers, family members, and carers to manage safety effectively. Up to three trusted emergency contacts (including ‘000’) can be selected to receive voice calls, SMS's and alerts via the mobile app in an emergency. This ensures that in an emergency, the wearer will be in touch with someone they know and trust. Read our guide on setting up emergency contacts.

Absolutely, the MindMe Watch Pro is designed with user-friendliness in mind. Its simple interface and easy-to-press SOS button make it perfect for individuals who may not be confident with new technologies.

The standby display screen features a digital clock face showing the current time, day, date (MM/DD/YYY), battery level & mobile network connection status.

The MindMe Watch Pro wristband is made from durable silicone, ensuring comfort and longevity.

The MindMe Watch Pro is designed to be lightweight and comfortable to wear. Specific dimensions and weight details can be found in the ‘Specs’ tab on this product page.

Yes, the MindMe Watch Pro operates anywhere with a mobile network connection.

No, the MindMe Watch Pro functions like a mobile phone, requiring only a mobile network connection to operate.

No, you do not need to use your own SIM card or mobile account. An Amaysim SIM card (operating on the Optus mobile network) will be installed and the mobile account set up for you. If you prefer to use the Telstra 4G network or an alternative SIM card provider, please contact the MindMe customer service team for more information.

After your initial purchase of the MindMe Watch Pro, there are no further payments to MindMe Pty Ltd. The only ongoing expense is for the SIM card, which typically costs our average customer about $30 annually, depending on usage.

Note:  Customers will need to ensure that there is always available credit on the SIM card installed in the MindMe Watch Pro once the initial SIM card credit is used.

The MindMe Watch Pro allows customisation of features to meet specific needs. The following features can be turned on or off as required:

MindMe takes care of the programming and setup, including the wearer’s personal information and a pre-loaded SIM card with $30 credit, ensuring your device is ready to use straight out of the box.

Note: MindMe recommends testing the device before use and conducting periodic tests. Follow the instructions in the provided user manual. For additional assistance, you can also contact our customer support team.

Yes, emergency contacts and other features can be easily changed at any time via the mobile application. The mobile app allows you to customize features, update emergency contacts, and monitor the device remotely.

The MindMe Watch Pro is equipped with automatic fall detection, which sends alerts to emergency contacts if a fall is detected. This feature is crucial for fall risk management and fall prevention, ensuring prompt assistance in critical situations and providing peace of mind for wearers and their carers.

The MindMe Watch Pro battery lasts up to 24 hours. If the battery falls below 15%, all emergency contacts will receive a mobile app notification to remind that the device needs charging.

Yes, the MindMe Watch Pro is designed to be worn in the shower or while walking in the rain. However, it cannot be submerged in water, such as in a bathtub.

The MindMe Watch Pro incorporates a GPS module and supports Assisted GPS (AGPS). It connects to GPS satellites orbiting the Earth, ensuring precise location tracking. The GPS receiver in the MindMe Watch Pro listens for signals from these satellites and calculates its distance from them. With signals from four or more satellites, the wearer's location can be determined with high accuracy, usually within a few meters.

Yes, the MindMe Watch Pro is equipped with geo-fencing capabilities. You can set up safe zones, and if the wearer exits these designated areas, an alert will be immediately sent to the emergency contacts. 

Medication reminders can be scheduled for daily alerts or specific days of the week. The name of the medication can be programmed to appear on the screen, making it easy for the wearer to identify. These reminders are especially useful for assisting wearers who struggle with Instrumental Activities of Daily Living (IADLs), ensuring they take their medications on time.